We are a market-leading nature tech company on a mission to make nature measurable and actionable at scale. Our platform delivers vital insights on species, habitats, and nature-related risks, helping businesses across sectors - from mining and renewable to CGS and financial services - make smarter, more sustainable decisions.
As global leaders in biodiversity monitoring and eDNA analysis, we are transforming how nature is measured. Our technology makes biodiversity insights accessible, actionable, and scalable, powering change from conservation to industry. Recognised as Earthshot Prize Finalists 2024, BloombergNEF Pioneers 2024, World Economic Forum Technology Pioneers 2024, and part of the TechNation Future Fifty 2025, we are shaping the future of how organisations understand and protect nature.
Our clients use NatureMetrics data to make critical decisions on how to protect and restore nature. This role sits at the heart of their experience ensuring that they see Naturemetrics as a trusted MRV partner. Covering off all aspects of their journey, this role really shapes how organisations such as Unilever, WWF, Amazon and Anglo American build their biodiversity playbooks.
As we enter a new phase of rapid global growth, we are seeking a Sales Operations Manager to own the sales operations process, optimise our tech stack, and ensure our sales and operations teams are synchronised to deliver a seamless experience for our clients. This is a role for someone who thrives with change and growth. We are looking for a builder who can move at speed and is comfortable in the ambiguity of a scale-up.
What you’ll do
Process Excellence & Sales Ops Management
- Workflow and Pipeline Design: Map and maintain the end-to-end sales journey, ensuring every stage from "Lead" to "Closed-Won" is friction-free.
- Speed of Delivery: Rapidly iterate on sales processes to remove bottlenecks, ensuring the team can move from contact to contract in record time.
- Client Excellence: A client first mindset, that is first and foremost when making changes. We work with some of the biggest companies in the world and they expect first-class service and engagement
Sales Automation and AI
- AI Implementation: Identify, trial, and deploy AI tools and agents to automate non-selling activities (e.g., automated lead research, meeting summarisation, and AI-assisted drafting).
- Efficiency Gains: Audit the existing sales stack to replace manual data entry with AI-driven workflows, aiming for a measurable reduction in "admin time" for the sales team.
- Prompt Engineering & Training: Act as the internal expert on Sales AI, developing standard prompts and training the team on how to use generative tools ethically and effectively within HubSpot.
- Predictive Insights: Utilise AI-powered forecasting tools to move beyond historical reporting and provide "forward-looking" pipeline health assessments.
- CRM Ownership: Act as the primary architect for HubSpot, managing custom objects, properties, and complex automation workflows.
- Data Hygiene: Ensure the "source of truth" remains clean and actionable, using automation to validate data quality across the global database.
- Positive Evolution: Lead the team through frequent updates to tools and strategy with a focus on high adoption and a positive "can-do" culture.
- Navigating Ambiguity: Thrive in a high-growth environment by building scalable systems even when the "final destination" is still evolving.