NatureMetrics is a dynamic and rapidly growing scale-up on a mission to make high-integrity nature data accessible at scale. By leveraging data, machine learning, and cutting-edge biodiversity measurement technology, we empower businesses and conservationists with precise biodiversity insights from the full complexity of nature, enabling informed decisions for a sustainable future. 
 
As an Account Manager focused on the renewables sector, your objective is to leverage your sector expertise to drive account growth and expand the adoption of biodiversity solutions globally. You will play a critical role in integrating nature data into decision-making processes for renewable energy projects, helping clients achieve sustainable, impactful, and compliant outcomes. 

We are seeking a proactive and strategic professional with a proven track record in client management and business development. While direct experience in biodiversity is not mandatory, success in this role requires a strong understanding of the renewables sector, regulatory frameworks, and stakeholder engagement dynamics. Your ability to navigate complex, high-stakes projects and deliver measurable client value is essential. 

Key Responsibilities: 
Revenue Growth and Account Expansion 

• Maximise Shared Success: Collaborate with clients to identify mutual growth opportunities, ensuring our solutions contribute to their long-term project success and sustainability objectives.
• Achieve Measurable Growth: Implement strategies to drive net revenue retention (NRR) and annual recurring revenue (ARR), achieving increases in account revenue and client base expansion.
• Capture New Opportunities: Leverage insights from the renewables sector to proactively discover and capitalise on new opportunities within client portfolios, transforming them into impactful, long-term initiatives.

Customer Relationship Management 

• Build Trusted Partnerships: Develop and nurture trust-based relationships with stakeholders across client organisations, fostering collaboration to meet their biodiversity and sustainability goals.
• Drive Client Success: Regularly engage with clients to understand their challenges, align solutions with their objectives, and maximise their positive outcomes from our tools and services.Sentiment and Value Enhancement 
• Enhance Client Experience: Monitor and enhance customer satisfaction and loyalty by providing tailored support, actionable insights, and a seamless service experience.
• Unlock Account Potential: Identify opportunities to expand the scope of services, ensuring they align with client goals while increasing overall account value through upselling and cross-selling.

Account Coordination 

• Ensure Seamless Delivery: Oversee the end-to-end delivery of projects within key accounts, ensuring timelines, budgets, and quality standards are met to the client’s satisfaction.
• Optimise Client Engagement: Understand client structures, decision-making processes, and operational challenges to unlock additional business opportunities and deepen engagement.

Sector Expertise 

• Expand Market Impact: Leverage your understanding of renewables sector dynamics—including regulatory drivers, biodiversity needs, and stakeholder pressures—to position NatureMetrics as a trusted partner.
• Promote Innovative Solutions: Advocate for eDNA and nature intelligence at industry events and within client networks, highlighting how these solutions advance project outcomes and sustainability goals.
• Support Client Leadership: Enable clients to lead in biodiversity compliance and stakeholder engagement, aligning their operations with best practices and emerging regulations.