As an Account Manager with a focus on agricultural supply chains, your primary objective is to leverage your deep expertise in agriculture to drive account growth and expand the adoption of our biodiversity solutions. In this role, you will play a pivotal part in helping our clients integrate nature data into their agricultural supply chain operations, enabling them to make informed decisions, meet sustainability targets, and enhance their market leadership in sustainable agriculture.

We are seeking a dynamic and strategic professional with a strong background in account management, particularly within the agricultural sector. While direct experience in biodiversity is not mandatory, success in this role requires a solid understanding of corporate sustainability, ESG practices, and the unique challenges and opportunities within agricultural supply chains. Your ability to deliver measurable client value and achieve positive business outcomes is essential.

Key Responsibilities: 
Revenue Growth and Account Expansion:

• Maximize Revenue and Growth: Drive significant increases in account revenue and expand our client base by implementing strategies that boost net revenue retention (NRR) and annual recurring revenue (ARR).
• Identify and Capture Opportunities: Leverage your knowledge of sustainability within agricultural supply chains to proactively discover and capitalize on new business opportunities within existing accounts, transforming them into long-term revenue streams.
• Deliver Tangible Value: Ensure clients experience significant ROI from our biodiversity solutions, empowering them to lead in sustainable supply chain practices.

Customer Relationship Management:

• Cultivate Strong Client Relationships: Establish and maintain deep, trust-based relationships with key agricultural supply chain clients, promoting the adoption of innovative biodiversity technologies.
• Drive Client Success: Regularly engage with clients to ensure their sustainability objectives are met, fostering long-term retention and account growth.

Sentiment and Value Enhancement:

• Enhance Client Satisfaction: Continuously monitor and improve client satisfaction and loyalty, providing insights to inform product development and operational enhancements.
• Upsell and Cross-Sell: Use your understanding of supply chain needs to identify and execute opportunities to expand the value of each account through upselling and cross-selling relevant services and solutions.

Account Coordination:

• Ensure Seamless Project Delivery: Oversee the successful delivery of all projects within key accounts, ensuring timely completion, budget adherence, and client satisfaction.
• Maximize Account Potential: Understand client structures and decision-making processes to unlock additional business opportunities, such as different business units or additional regions.

Sector Expertise:

• Expand Market Presence: Utilize your expertise in agricultural supply chains to broaden our market presence and drive conversations around biodiversity solutions, particularly in supply chain sustainability and efficiency.
• Utilize Industry Knowledge: Apply your deep understanding of the regulatory landscape (e.g., CSRD/TNFD/ISSB) to enhance client outcomes and position our biodiversity solutions as essential to their operations.
• Advocate for Our Solutions: Serve as a champion for our biodiversity tools within industry circles, regularly presenting our tools to diverse audiences to foster broader adoption and recognition of their value in addressing sector needs.